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05-03-2013, 12:01 PM,
RickAgresta Offline
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  • May 2013
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#1
Motorola CloudBB suddenly stopped producing sound.

Hello friends, My Motorola CloudBB suddenly stopped producing sound. I means when I playing a music or touch on screen then there is no sound and no vibrate also. I am not understanding that what's happening with my loving phone. So if anybody face this type of problem, please help me, and what can I do for

Any help from you will appreciated!
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11-18-2013, 02:11 PM,
ramdinpuia Chhakchhuak Offline
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  • May 2013
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#2
RE: Motorola CloudBB suddenly stopped producing sound.

See the following troubleshooting guide, hope can solve your issue:

1. First of all check if the settings on your "profile" is in "silent" mode, if yes set it to "ringing" mode",

2. check the speaker terminal if it is in contact with the circuit board terminal, if not clean and bend slightly the "speaker terminal" so that its terminal will touch the "copper foil terminal" on the PCB (printed circuit board),

3. check the "continuity" of the speaker terminal with an ohm meter tester if it is "open" (burned or damaged). If "open" (no resistance reading, it should be more or less 20 ohms) replace it with new speaker.

4.check the "headphone jack" terminal if it is "broken, terminals bend or damaged", Usually if this is good the sound will be heard in speaker and when you plug the headphone jack here, the sound will be diverted into headphone's ear piece, There is a built-in miniature switch inside this Headphone jack that is prone to "break up" due to random plugging and unplugging of the headphone jack.

This can help you upto some extent but it's not the final solution.

Thanks
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